JIRA Service Management - Configure Tenant Level Settings

Configuring Tenant Level Settings

This guide explains about configuring tenant-level settings in CoreStack for Jira Service Management.

1. Navigate to "Settings" in the Menu

On the left navigation pane, click Settings.

Navigate to 'Settings' in the Menu

2. Select "Tenant Management" in the Menu

Click Tenant Management.

3. Expand "Activity Queue Settings"

Select a tenant from the list that is displayed on the left side of the screen and expand the Activity Queue Settings section.

Expand 'Activity Queue Settings'

4. Click "Edit"

Click the Edit icon to configure the Activity Queue Settings section.

5. Select "Activity" Check Box

Select the Activity check box. This action displays a drop-down list on the right side.

Select 'Activity' Check Box

6. Select Integrated Tool Account

In the Select Integrated Tool Account drop-down list, select the specific integrated tool account.

7. Select Relevant Options

Ensure to select all relevant options to complete the configuration.

8. Apply the Configuration

Click Apply (the tick mark icon).

This guide covered configuring tenant-level settings in CoreStack, including accessing settings, managing tenants, and selecting integrated tool accounts.