Introduction

This user guide will tell you about how to navigate through the Agent Usage feature to monitor your current balance and spending. The Agent Usage page also shows the Daily Spend by Tenant chart and the Transaction Log details.

View Agent Usage Details

Perform the following steps to view agent usage details:

1. Click "Settings" Menu

On the left navigation pane, click Settings.

2. Click "Account Management"

Click to expand Account Management.

3. Click "Agent Usage"

Click Agent Usage to review your agent consumption and related account information.

4. View Agent Usage Details

The Agent Usage page shows Current Balance and Total Spend (Current Month).

5. Check Current Balance

View the Current Balance amount to know about your available credits.

6. Review Monthly Spend

View the Total Spend amount to know about your spending details for the current month.

7. Contact Sales for Support

For adding credits or for any assistance, reach out to the Sales team at -- [email protected].

Daily Spend by Tenant

The Daily Spend by Tenant chart shows the spend data for the selected filters. The Time Range and Granularity filters are available for the Daily Spend by Tenant chart by default and users can just click the drop-down list corresponding to these filters and change the existing values. The chart will display details as per the selected values.

Users can also click ADD+ and apply custom filters. To apply the custom filter, click ADD+, select a filtering option, click the drop-down list and select all applicable options, and then finally click Ok to apply the selected values. The Daily Spend by Tenant chart will show details as per the applied filter(s).

Transaction Log

The Transaction Log table shows all the transaction details for the selected time period. The transaction log details can be seen in these columns -- Date, User, Tenant, Account Master, Credit/Debit, and Balance.

Users can click the Filter icon located on the top-right side of the table to hide/display the filter section. The Time Range filter appears by default and users can just change its value. The table will display details as per the selected values.

Users can also click ADD+ and apply custom filters. To apply the custom filter, click ADD+, select a filtering option, click the drop-down list and select all applicable options, and then finally click Ok to apply the selected values. The Transaction Log table will show details as per the applied filter(s).